Terms of service

Terms of Service

Last updated: October 2, 2026

Welcome to Veluxa. By accessing or using our website, Veluxa, and purchasing our products, you agree to the following Terms of Service.

1. General

By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use the website.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion where permitted by law.

2. Products & Pricing

We make reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate. However, minor variations in product appearance may occur.

Prices and product availability may change at any time without notice.

3. Orders

When you place an order, you agree that the information provided is accurate and complete.

We reserve the right to cancel or refuse an order if there is an error in pricing, product availability, shipping information, suspected fraudulent activity, or another legitimate reason.

If your order is cancelled after payment has been received, you will receive a refund for the amount charged.

4. Shipping

Orders are generally processed within 1–3 business days and typically delivered within 5–8 business days after shipment.

Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, weather, customs, holidays, or other circumstances outside our control.

For additional information, please see our Shipping Policy.

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

If you believe your order is damaged, defective, incorrect, or otherwise has an issue, please contact us at Veluxa.co@gmail.com.

6. Website Use

You agree not to use our website for unlawful purposes or attempt to interfere with the website, its security, or its normal operation.

You may not reproduce, copy, sell, or exploit any portion of our website or content without our written permission.

7. Intellectual Property

All content on the Veluxa website, including logos, graphics, product images, text, designs, and branding, is owned by or licensed to Veluxa and may not be used without permission.

8. Third-Party Services

Our website may use third-party services or links. These services may have their own terms and privacy policies. Veluxa is not responsible for the content, policies, or practices of third-party websites or services.

9. Limitation of Liability

To the extent permitted by applicable law, Veluxa will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the updated Terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us:

Veluxa

Email: Veluxa.co@gmail.com